Yes. GoldPenthouse gives investors a secure platform to buy and sell gold bars and gold coins online, sourced from internationally recognised mints and refiners.
Yes, we place great importance on security. Our website uses modern encryption technologies and your data is treated confidentially throughout checkout and payment.
We offer a wide selection of gold bars and gold coins across weights from 1g up to 1kg, sourced from certified manufacturers such as Valcambi, PAMP Suisse, Argor-Heraeus, the Royal Mint, the Austrian Mint and more.
Coins such as the Krugerrand, Maple Leaf or Vienna Philharmonic often feature attractive designs and are widely recognised worldwide. They are particularly suitable for investors who value flexibility and a high level of liquidity.
Gold bars, on the other hand, are generally more cost-efficient per gram, as minting and production costs are lower.
Only purchase from reputable dealers who offer certified products. Be cautious of offers priced well below market value, as these are often fraudulent. Avoid buying precious metal certificates — invest in physical coins or bars instead. Make sure to inform yourself about secure storage options.
Yes. Our products are sourced from leading mints, refiners and accredited distributors, and are checked for authenticity, fineness, weight and condition before they are listed for sale.
We trade precious metals in volume and work with established producers, refiners and distributors. Our prices track live precious metal market prices, which you can follow on our gold price chart.
Within the EU, investing in physical investment-grade gold is generally exempt from VAT. This information is general in nature and not tax advice — please consult a tax advisor for guidance specific to your situation.
You can place your order online through our webshop. Select your product, add it to your cart, and complete checkout. If you need assistance, our support team is happy to help.
After your order is placed, you will receive an order confirmation and invoice by email with payment instructions. Once payment has been received and matched to your order, your products are prepared for insured dispatch.
You should usually receive an order confirmation or invoice by email shortly after placing your order. Please check your spam folder — if you still haven't received anything after 24 hours, please contact our support team.
No, creating multiple accounts is not allowed. To keep the shopping experience fair and secure for all customers, we require each individual to have only one account. If you're having trouble accessing your account, please contact our support team for assistance.
For larger transactions or compliance checks, we may request proof of identity, proof of address, or proof of ownership for sell-back transactions. This is part of our KYC and AML process and helps keep precious metals trading secure. Please also see our Terms and Conditions.
You can pay by iDEAL or bank transfer. For security reasons, we do not accept PayPal, Western Union, cryptocurrency or Bitcoin.
No. The person placing the order must also be the person making the payment. For security and compliance reasons, the invoice name must match the bank account or cardholder name.
Orders are shipped discreetly. Standard and priority shipping is fully insured. Each shipment is carefully packed and includes tracking.
We offer four delivery options at checkout:
All orders above € automatically qualify for Priority Delivery with free insured shipping.
Priority, Standard, and Budget Insured Delivery are all fully insured. Budget Delivery is the only uninsured option — it is available for eligible in-stock orders only and is never selected by default. All orders above € automatically qualify for Priority Delivery with free insured shipping. Every shipment includes tracking.
During checkout, you can see the exact shipping cost based on your order value and destination. Free shipping above euros applies to eligible orders; orders below this threshold are charged a flat shipping fee shown at checkout.
Delivery times depend on the shipping method chosen and product availability. Priority Delivery ships according to the dispatch time shown on each product page and typically arrives within a few business days after dispatch. Standard Delivery takes 1–3 weeks. Budget options (insured and uninsured) are for in-stock items ready to ship in 1–2 days.
No. For security and insurance reasons, we do not deliver to parcel shops, lockers or hotels. Please choose an address where you or an authorised person can receive and sign for the parcel.
Yes. We buy back selected coins and bars from customers. Buyback prices are based on the live precious metal spot price and may change frequently. You can start a sell request directly from any product page, or by contacting us. After we receive your item and inspect it, we confirm the final offer and payout will be initiated to you.